Better Teamwork with Synchronous & Asynchronous Communication

Takeshi Yoshida
10 min readNov 7, 2023

At the heart of the issue of post-COVID “back to office” is trust, or lack thereof, from management and the sense of disempowerment by the employees. Fair enough, nothing beats face-to-face interaction and there is valid cause for making in-office work back the norm.

So as leaders, what can we do to lessen the stigma of “back to office” and help our people feel that they’re not necessarily “giving up the freedom of how to work” they discovered during COVID times? The key is asynchronous communication and its effective use in balance with synchronous communication.

Here’s a replay of the session.

View session participant Michael Ong’s visual notes

Michael Ong’s visual notes

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Transcript

It’s October 2023. Covid lockdown was only a while ago, and it already feels like a distant memory. Remember full-remote working? Well, with many companies making back-to-office mandatory, those are long gone days for a lot of people.

There’s a lot of resentment with “back-to-office”. Fair enough, nothing beats face-to-face interaction and management has valid reasoning to call us back into office. But at the heart of the issue is the sense of disempowerment; the feeling that we’re stripped away of our agency. It feels like we’re not trusted on how to work.

So today’s topic is, as leaders and managers, how might we lessen the stigma of back-to-office and help our people feel that they’re not necessarily “giving up the freedom of how to work”? The key is in asynchronous communication, and its effective use in balance with synchronous communication.

Okay, let’s first start with the basics, what is synchronous communication, and what is asynchronous communication.

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Takeshi Yoshida

Chief Coach, Agile Organization Development (agile-od.com) — we are a tribe of change, transformation, innovation experts