c2it to follow-through


Getting things done, it’s so hard to seek team members to follow-through, isn’t it. As boss, how do we ask our team members “can you see to it?” without sounding hard-pressing and controlling?

Try “c2it”; a mental model that I created for sharing with team members what “see to it” specifically means. It stands for “confirm, communicate, dot the i’s, cross the t’s.”