Coaching Fair Process to the Impatient Leader

“It’s not that they don’t get it. It’s that they’re resisting.”

“I don’t get it. This plan makes so much sense and my people aren’t getting it!” Karel is the APAC marketing head of a medical device company. “Well, they get it Karel. But they’re resisting. And for a reason.” Lisa, my co-coach whom we are coaching Karel and his team, looks at me and I see where she is heading. It’s time to coach Karel “fair process.”