Radical Candor: My Go To Feedback Routine

The Reflective Leader and Learning Organization Guide

In search of better feedbacking

As a coach and mentor, challenging people is a natural part of my work, and sometimes they are in the form of tough messages. Not always though, the messages go down well with the recipient. This is particularly the case for conversations with startup entrepreneurs that I see are stuck in the trap of what I call “just do it” leap of faith product development.

For years I’ve struggled on thinking how best to get through to people in such cases and that has led to my thinking behind defensive routines, which I will shortly publish a dedicated article on the topic. Among the few models and tools that I will introduce in this soon-to-come-article, one of my favorites is Kim Scott’s “Radical Candor”. I use it as my go to feedback routine with people.

Radical Candor: Care Personally, Challenge Directly

Kim Scott, a former Apple and Google veteran and serial startup entrepreneur, came up with this framework through her own many experiences of office dramas.